Their old brass key system was a nightmare. The CWMAC operations team was not able to be as efficient as they needed to be. Someone had to be on site to open and close the facility. There wasn’t any confirmation that a propped open door had been shut and locked properly. A few times a month Dr. Boudreau or a team member had to drive back to the facility to double check that a door was locked after hours. Copious amounts of time was spent on making sure the facility was safe and secure instead of focusing on what is most important to the CWMAC—community engagement through patient service programs.